Steven Hay’s Trading Standards experience and expertise is wide ranging. His operational experience covers all aspects of Trading Standards work including food, agriculture and metrology. He has held specialist and management roles in areas including:
In addition, Steven established and led the Wales Illegal Money Lending Unit, oversaw Consumer Direct Wales and within his Directorate at Cardiff Council led on health and safety, information security and service improvement.
He was a trained and accredited UKAS laboratory manager, responsible for the metrology laboratory at Cardiff Council and achieved the ILM Level 5 Diploma in Management and ILM Level 7 qualification in Strategic Leadership.
- Food Standards
- Product Safety
- Fair Trading
- Age Restricted Products
- Misleading Pricing
- Motor Trade (including complex car clocking investigations)
- Intellectual Property
- Doorstep Crime.
In addition, Steven established and led the Wales Illegal Money Lending Unit, oversaw Consumer Direct Wales and within his Directorate at Cardiff Council led on health and safety, information security and service improvement.
He was a trained and accredited UKAS laboratory manager, responsible for the metrology laboratory at Cardiff Council and achieved the ILM Level 5 Diploma in Management and ILM Level 7 qualification in Strategic Leadership.